Returns & Shipping

Payment:

We accept payment via Paypal. We also accept VISA, MASTERCARD, AMEX, DISCOVERDINERS CLUB.

Turn around time:

All jewelry is handmade, please allow 1 to 4 business days for your order to be completed and shipped. 

Packaging:

Your jewelry will be packaged with care and placed in a jewelry box ready for gift giving or a treat for yourself!

 USA Shipping Options:

The following options are approximate delivery times after shipped.

  • Standard shipping: 4-5 business days 
  • Priority: 2-3 business days
  • Overnight Express: Next business day

International Shipping:

Approximate delivery time after shipped

  • Standard: 10-14 business days

Returns:

You can return your jewelry within 30 days after ship date.

If your item arrives in a damaged condition or if you are unsatisfied with our product, please contact me at contact@thefoxandme.com

Once we receive the package, you will be issued a full refund.

Sorry, no returns after 30 days.

Exchanges:

Available within 30 days after ship date.

If you would like to exchange your jewelry for another item in the shop, I will treat it as a return. Once you send the item back, I will refund you fully and you can purchase your new desired item.  

If you want to exchange your jewelry for a different length, please contact me at contact@thefoxandme.com and we will process your request.

Please note that shipping fees apply.

Sorry, no exchanges after 30 days. 

Stay Foxy